Marine elevators & escalators service

Focus on what matters — we will handle the rest

Running a vessel is complex. At KONE, we simplify it with predictive, digitally enabled service solutions that save time, reduce risk, and improve reliability.

Our services keep your elevators and escalators performing at their best — maximizing safety, reducing downtime, and optimizing people flow. With KONE, you gain peace of mind knowing we solve the problems you see and predict the ones you don’t.

Worldwide marine service network

Service in +120 ports worldwide: Wherever your ship docks, our expert teams are available 24/7 for routine care, urgent repairs, and inspections.
Comprehensive coverage: Flexible service contracts include inspections, repairs, remote assistance, emergency callouts, and modernization support.
KONE technical help desk: Stay connected with instant expert support, seamless integration with vessel operations, and remote diagnostics.
Key port strategy: Together with you, we create an optimized service plan focused on key global ports. By aligning maintenance and inspections with your vessel’s port calls, we minimize downtime, reduce travel time and costs, and lower the carbon footprint — boosting overall fleet availability.
Annual safety inspections: Every service contract includes thorough yearly inspections to ensure safety, compliance and peace of mind.

Lifecycle support for your vessel

From installation to modernization, KONE supports the full lifecycle of your marine elevators and escalators.

Expert technicians delivering maintenance and upgrades with minimal disruption
Proven solutions that keep passengers comfortable and crew operations safe
Expert troubleshooting and technical support available remotely or on-site
Safety and technical training for your crew on-board to ensure safe and efficient daily operations
OEM global spare parts manufacturer for our own KONE-engineered and manufactured products
Global spare parts centers stocking KONE parts as well as spare parts compatible with most elevator brands for fast delivery

With KONE Care preventive services and a truly global service network, your systems stay reliable, efficient, and compliant — voyage after voyage.

Why shipowners choose KONE

24/7 global support in 120+ ports
Fast spare parts delivery worldwide
Complete lifecycle expertise — from installation to modernization
Fast service technician availability

Key global ports served by KONE Marine service

Contact us at KONE Marine service

Contact us at marine.service@kone.com or submit a contact request.

Contact request