People & material flow services for cruise ships

Smarter people flow for cruise ships

Modern cruise ships operate like floating cities. With thousands of passengers, crew and continuous logistics, efficient people and material flow is vital for safety, comfort, and operational efficiency.

At KONE, we go beyond elevators and escalators. We deliver end-to-end solutions for optimal flow that keep people moving and logistics running seamlessly — supporting shipowners, operators, and crews from design throughout daily operations.

Designing for smooth people flow at sea

Understanding passenger behavior — from embarkation to onboard movements — is key to efficient ship operations. Equally important is ensuring the crew can manage the movement of goods and supplies without disruption.

We provide:

Analysis of horizontal and vertical flow, with real-time operating data to simulate people and material flow
Simulation tools to optimize equipment location, capacity, and performance
Destination and group control systems to minimize waiting and travel times
KONE E-Link™ for real-time monitoring and predictive service
Gangway button solutions to reduce bottlenecks during disembarkation
In-elevator infotainment & communication displays for communication and safety updates

Enhancing passenger experience and crew efficiency

Our solutions make a measurable difference at sea:

Smooth passenger journeys from check-in to onboard activities
Smart elevator management that reduces waiting and prevents crowding
Optimized “back-of-house” material flow to keep operations efficient
Fewer bottlenecks during peak dining, entertainment, and embarkation hours
Crew support and training with tools that improve communication and flow management

With KONE, cruise lines can deliver superior passenger experiences while maintaining safe, reliable, and efficient crew operations.

Extending flow optimization to shipbuilding

Flow efficiency matters even before a ship sets sail. With KONE SiteFlow™, shipyards can eliminate construction bottlenecks by optimizing temporary elevators and hoists.

KONE SiteFlow™ includes:

Real-time data and analytics on people and material movement
A digital app for traffic guidance and elevator control
Dashboards that highlight unused capacity for smarter decisions
GDPR-compliant data protection

By streamlining shipyard logistics, KONE SiteFlow™ accelerates construction and ensures vessels start their lifecycle at sea more efficiently.

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Ready to keep passengers moving and operations running smoothly?

Get in touch to book a consultation with a KONE expert or submit a contact request below.

Contact request