People & material flow services for cruise ships

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Smarter people flow for cruise ships  

Modern cruise ships operate like floating cities. With thousands of passengers, crew and continuous logistics, efficient people and material flow is vital for safety, comfort, and operational efficiency.

At KONE, we go beyond elevators and escalators. We deliver end-to-end solutions for optimal flow that keep people moving and logistics running seamlessly — supporting shipowners, operators, and crews from design throughout daily operations.

People & material flow services for cruise ships

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Designing for smooth people flow at sea 

Understanding passenger behavior — from embarkation to onboard movements — is key to efficient ship operations. Equally important is ensuring the crew can manage the movement of goods and supplies without disruption.

We provide:

  • Analysis of horizontal and vertical flow, with real-time operating data to simulate people and material flow
  • Simulation tools to optimize equipment location, capacity, and performance
  • Destination and group control systems to minimize waiting and travel times
  • KONE E-Link™ for real-time monitoring and predictive service
  • Gangway button solutions to reduce bottlenecks during disembarkation
  • In-elevator infotainment & communication displays for communication and safety updates

People & material flow services for cruise ships

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Enhancing passenger experience and crew efficiency

Our solutions make a measurable difference at sea:

  • Smooth passenger journeys from check-in to onboard activities
  • Smart elevator management that reduces waiting and prevents crowding
  • Optimized “back-of-house” material flow to keep operations efficient
  • Fewer bottlenecks during peak dining, entertainment, and embarkation hours
  • Crew support and training with tools that improve communication and flow management

With KONE, cruise lines can deliver superior passenger experiences while maintaining safe, reliable, and efficient crew operations.

People & material flow services for cruise ships

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Extending flow optimization to shipbuilding 

Flow efficiency matters even before a ship sets sail. With KONE SiteFlow™, shipyards can eliminate construction bottlenecks by optimizing temporary elevators and hoists.

KONE SiteFlow™ includes:

  • Real-time data and analytics on people and material movement
  • A digital app for traffic guidance and elevator control
  • Dashboards that highlight unused capacity for smarter decisions
  • GDPR-compliant data protection

By streamlining shipyard logistics, KONE SiteFlow™ accelerates construction and ensures vessels start their lifecycle at sea more efficiently.

People & material flow services for cruise ships

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Ready to keep passengers moving and operations running smoothly?

Get in touch to book a consultation with a KONE expert or submit a contact request below.

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