Norwegian Getaway: Delivering frictionless flow for thousands of passengers

Customer: Norwegian Cruise Line 
Shipyard: Meyer Werft, Germany 
Size: 145,655 gross tons
Date of completion: 2013

The Norwegian Getaway, one of the world’s largest cruise ships, offers passengers a breathtaking escape. Accommodating nearly 6,000 passengers and crew on seven-day cruises, seamless movement across the ship is essential for an enjoyable onboard experience. KONE’s solutions keep everyone moving effortlessly, connecting key areas—from the industry-first ocean-side walkway to entertainment zones and 28 dining venues.

KONE's tailored people flow solutions, including customized elevator programs and a gangway button, ensure seamless and rapid movement for all onboard, significantly enhancing comfort and operational efficiency.

Through the use of regenerative drives for all elevators, excess energy is converted back into electricity and returned to the ship's power grid, contributing significantly to the vessel's eco-efficiency.

KONE InfoScreen displays provide passengers with relevant information — from elevator status to announcements and updates — supporting smoother navigation across the ship and contributing to a more comfortable, enjoyable journey.

With KONE E-Link™ monitoring and local marine-specialist installation crews, elevators maintain reliable performance and proactive maintenance, even with up to one million starts per year.

These elevators provide efficient and comfortable vertical transportation for passengers and service, including a scenic passenger elevator for enhanced guest experience.

Machine-room-less elevators that optimize space utilization while ensuring smooth and reliable passenger and service movement throughout the vessel.

Strategically placed in high-traffic areas, these escalators provide continuous and effortless flow for passengers, enhancing convenience and accessibility.

A customized feature that delivers passengers directly to the appropriate deck during embarkation and disembarkation, eliminating bottlenecks.

An intelligent system that provides real-time surveillance of all KONE equipment, enabling predictive maintenance and optimizing performance.

These displays provide passengers with relevant information, enhancing their journey and contributing to the overall onboard experience.

This eco-efficient technology recovers energy during elevator operation and feeds it back into the ship's power grid, reducing fuel consumption and environmental impact.

A comprehensive agreement ensuring the long-term reliability and optimal performance of all KONE equipment onboard, minimizing downtime.